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Artificial Intelligence (AI) is transforming the casino industry by improving operations, boosting customer encounters, and refining security practices. In 2023, the Hard Rock Hotel & Casino in Atlantic City executed AI-driven data analysis to tailor marketing approaches, resulting in a 15% rise in customer engagement. One significant figure in this transformation is David Schwartz, a…
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Artificial Intelligence (AI) is disrupting the casino field by optimizing operations and boosting customer interactions. In 2023, the Hard Rock Hotel & Casino in Atlantic City implemented AI-driven data analysis to enhance game offerings and improve player engagement. This initiative has reportedly increased customer satisfaction by 25%, showcasing the capability of AI in understanding player…
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